Claudia's Cake Creations ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about our products and services.

Information We Collect

When you submit our contact form, we collect the following information that you voluntarily provide:

• Your name
• Your phone number
• Your email address (optional)
• The subject of your inquiry
• The contents of your message

When you visit our website, your browser may automatically send standard technical information such as your IP address, browser type, device type, referring page, and the date and time of your visit. This data helps us understand site traffic and diagnose problems.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and order requests
• Discuss custom cake designs, pricing, and availability
• Coordinate pickup, delivery, and event details
• Improve our website and customer service
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third Party Services

Our contact form is processed by Formspree, a third party form handling service. When you submit the form, the information you provide is transmitted to and stored by Formspree before being delivered to us by email. Formspree's handling of your data is governed by its own privacy policy, which you can review at formspree.io.

Our website is hosted on Amazon Web Services and may be served through Amazon CloudFront. These services may process limited request data such as IP addresses for the purpose of delivering content and protecting the site from abuse.

Our website links to our profiles on Instagram and Facebook. We do not control and are not responsible for the privacy practices of those platforms. Visiting those sites is subject to their own privacy policies.

Cookies and Tracking

This website does not use cookies for advertising or analytics tracking. Your browser may store standard local data required to load the site. Third party services such as Formspree, Instagram, and Facebook may set their own cookies if you interact with their features.

How We Protect Your Information

We take reasonable steps to safeguard the information we collect, including limiting access to people who need it to assist you. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain contact form submissions and related correspondence only as long as needed to respond to your inquiry, complete your order, and meet any applicable record keeping or legal requirements. You may request that we delete your information at any time by contacting us.

Children's Privacy

Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Your Rights

You may contact us to request access to, correction of, or deletion of the personal information you have provided. Depending on where you live, you may have additional rights under applicable privacy laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

Claudia's Cake Creations
5503 West Loop 1604 North
San Antonio, TX 78253
Phone: (210) 284-7379
Email: claudia@claudiascakecreations.com